Bike Buyers Monday Tip: A full service history doesn’t mean a bike has been fully serviced
Bike Buyers is in the business of purchasing motorcycles which then find themselves on the showroom floor of the famous Fire It Up dealership in Fourways, and the number of motorcycles on the Fire It Up floor suggests they are damn good at what they do. Collectively, they have many decades of bike buying experience and will be sharing their knowledge with The Bike Show Website every Monday, offering tips, advice, guidance and warnings regarding your bike buying or selling experience. For this week’s tip, we find that a bike with a fully up to date service history might not be as fully serviced as you think.
It’s a common question when buying a pre-owned motorcycle or any pre-owned vehicle – does it have a full service history? The seller will then flourish a booklet that the bike was sold with that shows a full, up to date set of stamps revealing that all required services have indeed been performed. Normally, an up to date service book is gold because it shows that this motorcycle has been properly looked after and should be in good mechanical health.
As solid as this theory sounds, the people at Bike Buyers have found that this might not always be the case. The problem is the procedure when dealerships do services – a customer books the bike in, arrives with the motorcycle and the service book, gives it to the service adviser who immediately stamps it and only later does the customer get a quote with all the work that needs to be done. The customer will see the price and, because there are no motorplans in the motorcycle industry, negotiate with the service adviser, attempting to get away with as little as possible. Eventually, the bike leaves the workshop with a stamped book but the bare minimum of servicing.
It even gets sordid, as reports say that one closing dealership offered to sell one of their customers a service stamp.
The above problems is applicable to bikes still under warranty and are required to be serviced at authorised dealerships, but what of bikes no longer under warranty? They tend to be serviced at where ever is cheapest, and much skimping takes place.
Monitoring this and establishing an accurate service history of your potential motorcycle is tricky, but there is a way to do it – ask for invoices. Instead of just viewing the service book, ask the previous owner to supply invoices from each job done. The internet will give you all the procedures required during each service for each model, and you can then double check.
Fire It Up attempts to find an accurate history for every motorcycle they purchase, but also ride every single bike on their floor ensuring everything feels sound plus then give each bike a full diagnostic go-over.